Absolutely awful, avoid this company at all cost! Brought a t.v bed and when it was delivered the t.v that came with it was faulty. Their customer service is the worst I’ve ever experienced! Couldn’t get through to anyone for five days and when we finally did it was after being on hold for an hour!! Two weeks of constant phoning and emails before our issue was finally resolved. The waiting times for ringing their customer service is ridiculous, their response times to emails are a joke. Their customer after care is extremely poor and needs serious improvement. The whole experience with this company has been stressful, upsetting, disappointing and I regret ever buying from them.
5 years ago
Bensons For Beds has a
1.2
average rating
from
1,755
reviews
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