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Jodie
after finally deciding to replace our wardrobes we went to benson for beds and found exactly what we were looking for so we ordered this was back in July and it is now October We have had 1 wardrobe delivered and the second we didn't accept as it was damaged we also ordered a set of draws to match and we were told that they weren't on the delivery because they are out of stock, (Is that not the point about ordering). we have been told a new wardrobe has been ordered and the draws will be delivered at the same time 15th November just in time for the Christmas period I am glad I ordered in July as I am sure it would 2020 before being on the receivership of the goods. To say I am disappointed is an understatement we smashed up our old draws and wardrobes and we are now left with 1 new wardrobe to take all our clothes. The customer service centre is a consistent 35-40 minute wait with no helpful staff (personally I think they are fed up too with the company and again consistent complaints they must be receiving). Benson For Beds I think you need to up your standards and expectations or sadly you will be at the loosing end as I am sure many company's will pick up where you lack.
5 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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