Do not use Bensons for Beds. 3 years and three REPLACEMENT beds later and they are the worst providers ever. We have a reoccurring problem in our top corners of our bed. A noise has developed, and has done in every single bed they have provided. They send someone out from @homeserve who are bensons for beds OWN third party repair agency who even say themselves they are the worst manufacturer for beds. Whilst you keep buying beds from them, they will keep producing them at a substandard level, because now they are asking you, the consumer to pay the initial fee for the consultant to come out and give an opinion on the bed. They also have said they will only reimburse upto £100.00 of the third party bill, even if it is found by the third party that it is Bensons fault! No doubt they have an arrangement with the technician! Do not use them. Stay away!