WARNING - DO NOT BUY FORM BENSONS FOR BEDS I have only given a one star because I want to write this true review to warn other potential customers. If given the choice I would have given zero stars. I paid in advance for a mattress and when delivered it was not the one I ordered but instead an inferior, used and soiled one. After approx. 3 months of arrogance and lies from customer services they agreed to pick up the wrong mattress from my home and refund the purchase price. The mattress was eventually collected by their delivery team who refused to give me any copy of paperwork to confirm they had taken back the mattress. Bensons are now refusing to acknowledge receipt of the returned merchandise and are avoiding giving a refund. Bensons for beds have stolen both the mattress and money from my bank account. This is now a police matter.