Worst Customer Service and delivery in the country!! This review would get -5 stars if possible but one will have to do for its purpose. Ordered a bed and mattress in store in August to be told it wouldn’t be able to arrive a month later on 25th September. Come the supposed week of delivery I was left a voicemail stating it’s would not be arriving until the 15th October. Fast forward to the 14th October, I received another phone call stating it would not be available for delivery until the 12th November! That’s a bed paid in full which cost nearly £1000 and having to wait over 3 months for it to arrive!! All dates of alleged delivery, plans were made which resulted in me losing out on 2 full days pay of work as well as the annoyance of having no bed to sleep in for over 2 months! Prior to this I emailed customer service about the delayed delivery time off my items and was not got back to over nearly 3 weeks despite their email stating all responses will be within 10 days! Now to even consider getting paid for my wasted time and lost earnings, I will have to email them again and will more than likely have to wait another 3 weeks for a reply! Rang customer service to be placed on hold for over 55 minutes to then be put through to another member of customer service and put on hold for another period of time! Did not offer to give any form of compensation until brought to their attention! I was that angry I ended up cancelling the whole order and will be taking my custom elsewhere. Now I have to find a way to get to the store again which is over an hour away from my location which is going to cost more money as I am unable to drive; just to receive a refund of my money! Complete disgrace and I’ve never experienced this level of poor customer service from anywhere in my life! Will not be back and will be telling anyone I know to stay away from this company!