1. Furniture arrived and delivery men would not take it up the stairs to the bedroom...rude staff. Once they finally agreed they broke the item and it had to be returned 2. Servicemen were to come another agreed date to fix the delivered furniture however they used an excuse of 'all the parts aren't here' and left. 3. Still waiting on service men to fix our furniture and for our new unbroken item to be delivered however no one has been in touch. Wish I had purchased furniture from elsewhere. Something that was meant to be delivered and fixed within 6 weeks is an ongoing problem now for almost 3 months!