I wish I had read these reviews before I had bought my bed. What I notice is all of these bad reviews and no one from the company representing them, not an apology in sight. For anyone reading this, you have statutory & consumer rights . My bed arrived , 4 feet missing, after a 40 minuted wait on the phone ( which is shocking) I was told to prop the bed up with books and my choice if I used the bed. NO SYMPATHY, customer service is appalling. I will never buy a bed from this company again. Apparently it will be 3 weeks before I get the feet, they are out of stock!!!!!!!!!!! How did my bed manage to leave the depot with only half of the feet? I had to give 1 star and im giving that to them through gritted teeth.