Bed ordered 17th October from the store in Harlow. Was told delivery date was 5 th November. Me and my partner both covered the 7am and 1pm slot. Got to 2pm I rang them, they said sorry we tried to ring u once in the morning to say it wasn’t arriving till the 21st November.Due to bed damaged. So 19th November text arrived saying delivery time slot 7am to 1pm delivery will be on the 21st. Few hours later a phone call saying sorry your bed isn’t in the warehouse you will need to re order your bed and wait 3 weeks. So another trip to bensons beds and finally thought this isn’t good enough so I’ve cancelled the bed due to very poor service. Staff didn’t seem to care. Wouldn’t order from them again and I also tell friends and family never to use this company.