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Anonymous
We paid over £2,000 for a bed and headboard. It is now balancing on pieces of wood because we had to stop using the castors. When the castors are on they make the bed and floor squeak so bad we can't sleep. Customer service is the worst ever. They just say there is no problem with the bed so can do nothing. We got the furniture ombudsman to take the case up. But they still refuse to do anything. They should not even have one star but they don't give you that choice. Worst mistake we have ever made going to Benson beds.
4 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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