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Kimberley
Worst company we have ever experienced! Spent £2900 on 2 beds both were broken! We complained the day after they were delivered! 2 months later we had still heard nothing, our decorator happened to push the bed across the floor and because benson's still hadn't sent the replacement feet my brand new carpet was torn! Called benson's obviously fuming that we still hadn't had our replacement legs and they said they had no log of us calling them! Then they requested photos of the broken legs, a bed which weighs over 70kg may I point out, then there's their emails where they speak to you like garbage! 4 months on still no replacement legs, we can't have the carpet relayed because we don't have the legs and it will happen again! I have a good mind to take benson's to court for this!
4 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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