I am writing here to warn about the 20% cancellation fees Bensons unlawfully charging customers. I bought a wardrobe which was due to be delivered in 6 to 8 weeks. I received a call from the store saying that the delivery is going to be delayed. at that moment, I asked him to cancel my order and he promised to do so. surprisingly, they informed me that I have to pay 20% cancellation fees. This has never been informed to me and it is not written anywhere in any form. The store was not honest with me and they never disclose this to customers before purchase.
I think I have rights as customer to cancel my order as it is still long way to deliver.
4 years ago
Bensons For Beds has a
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