PLEASE do yourself a big favour and do not buy from this company. They are very good in their showrooms and are good at selling with marketing gimmicks and sales that this is all short lived. I placed my order on New Year’s Day with delivery scheduled for the end of January. Took the day off work, and delivery never arrived. After trying to get through to customer service, which was quite a feat on its own, and delivery was rescheduled for the week after with them accepting that they had made a mistake and had changed the delivery slot without notifying me. Took the day off work again and again no delivery showed up. by this time customer service was closed so had to wait until the next day to contact them. They did not know why the bed was not delivered and said that they would “Look into it” and get back to me. No one contacted me so after waiting another day I contacted them again and for the third time delivery was rearranged for the end of February. Got a phone call at midday on the day of delivery telling me that they would not be able to deliver today due to the bed not being ready - I found this ridiculous as they had promised to deliver previously twice. Rearranged delivery again for March and guess what? failed to deliver again. Rearranged delivery again for end of March and of course could not deliver due to restrictions re COVID-19. When deliveries started up again in June, arranged delivery for end of June. Got a message from their customer service telling me that the bed was not ready and that delivery would now be expected towards the end of August. Bearing in mind that I had ordered this on New Year’s Day and was without a bed at home, I cancelled the order. Bought a bed from Costco, was delivered and installed 5 days later. Avoid at all costs!!