Bought the iGel Mattress and Bed along with iGel pillows. 1700quid of my hard earned cash, normally change my mattress every 3 to 4 year, plus the iGel was sold on the basis of regulating body temperature. After our 1st nights sleep it was like sleeping in a hammock, certainly not the same comfort level as the bed we tried on the shop, phones bensons as mattresses is dipping. They send out an inspector who agreed and told my partner that the mattress was dipping and clearly stated this. He submitted the report to bensons who never even had the decency to phone, anyway, I kept saying I'd phone them tomorrow, however, once I eventually did they told me the inspectors report stated there was nothing wrong with the mattress. This inspetror lay all over the bed, even the pictures I submitted with a pole across the bed clearly showing the dip clearly wasn't enough, this has been an ongoing issue for over a year now. The worst and most expensive bed I've ever purchased and the worst sleep I've ever had, ohhh and the iGel gimmick that clinched the deal was meant to regulate my wife's body temperature as she's at a certain age in life actually increased her temp during the night. One very unhappy customer, the saga continues...