Absolute disgrace of a company l! Spent months being lied to and ignored after spending £2100 on a bed and £400 on a wardrobe! The bed came and I’m having problems with the split mattress as my side is dipping about 4cm in the centre! As for the wardrobe never came due to Covid-19 although ordered in January 2020. Once we had paid the companies attitude changed. We were given a firm delivery date which apparently can only be done once stock is in! Like most people complaining on Facebook I spent hours on the telephone and often cut off after 45 minutes. One customer service lady told my wife she was a liar and she was only going on fact not fiction? My wife who is an NHS ICU nurse was absolutely amazed and upset by this statement and left it to me to take it further. I was told we would get a full refund and compensation but again this was a lie. Eventually I had to raise a complaint with my bank who retrieved the money for the wardrobe. Bensons Beds clearly took customers money online with no stock to deliver and holding on to the money for as long as possible. I’m writing to my MP to highlight this company’s practice and supplying evidence to support my complaint.