I purchased a wardrobe and a TV bed from Bensons. Other than an issue with the physical delivery of the wardrobe I had no complaints.
The bed on the other hand was a joke. It took months to deliver, leaving us sleeping on a mattress on the floor. When it did get delivered I have no end of issues. For a bed that costs nearly £2000 the quality is terrible. The slats that hold the mattress are flimsy and have broken multiple times and the sides of the bed have also broken. Customer Service were awful, absolutely no help at all. When the sides of the bed broke we were once again relegated to the floor,where we stayed for 2 months before Bensons arranged for the repairs.
I cannot stress how poor both the quality of the bed and customer services were. I have vowed to never but from them again. My advice, do not give them your money.
4 years ago
Bensons For Beds has a
1.2
average rating
from
1,755
reviews
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