Do not purchase anything from this company, they give you zero customer service help, and ignore messages when things go wrong. My daughter purchased a rolled mattress on 13th July, a mattress was delivered on 10th August, but it was a Kingsize instead of the double she ordered, and now has no bed. A month later we have had no reply from them when complaining by email, and they do not answer the telephone. In store they are useless and just say we have to contact customer service by phone or email, they cannot do anything. We are especially annoyed as the mattress was marked in the shop as £319.99, but when my daughter went to pay it was £40 more. My daughter did not realise, but they were obliged by law to sell her the mattress for the price on it in the shop, but they broke the law and charged her more saying the sale had ended. This company is a shambles. I think they will go bust soon. Do not touch them with a barge pole!!