Ordered and paid in full for an adjustable bed and headboard in March (before lockdown). Finally received the headboard in August turns out it’s not the headboard we ordered, after emailing with no reply every day for a week, I called the shop who actually managed to get it sorted even though they had to put a new order in. Were they just hoping we would accept a headboard that was over £150 cheaper?. That finally was delivered 3/4 weeks later. The bed is another matter, text received that delivery was between 7th and 11th September. That has come and gone with nary a peep from them. I will never buy so much as a pillow from them ever again. Staff in the shops do their best but everyone else in this appalling company just ignores you, disgraceful.