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Ashleigh
Not worth 1 star! Ordered the bed back in May, did expect a delay due to COVID but absolutely didn’t expect to be let down 3 times. Each time given a delivery date, starting with 25th Aug, then 26th Aug, swiftly changed to 19th Oct before being moved until 20th Nov, despite being contacted and informed my bed was READY IN THE WAREHOUSE FOR DELIVERY, yet now I’m told they don’t have the materials & it’s not even made. I don’t hold out much hope for it to be delivered in November. The fact I am informed of each cancellation the day before the due date, it’s a good job I’ve spent hours reading the bad reviews to know not to get rid of my existing bed! I honestly think this company should spend a little more time on existing orders and getting these beds made instead of saying every single time we thank you for your patience. Not even a gesture of good will has been offered for this awful service. No point in leaving any details, because every time I contact the company I’m told, we’re sorry for inconvenience but nothing can be done. Utter shambles.
4 years ago
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Bensons For Beds has a 1.2 average rating from 1,755 reviews

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