We ordered two Mirabel slider wardrobes back in July 2020 and stumped up the £1324 cash after being promised a delivery date in September. Two weeks before the SEptember delivery date, the branch called to inform that due to Covid the wardrobes would not be sent owing to a shortage of parts. We were very understanding and patient and accepted the next delivery date in October. Two weeks prior to the delivery date in October-nothing heard from B4B so we contacted the branch who said that they've heard nothing to the contrary so expect the wardrobes as planned in October. The evening before the delivery after we had cleared the room of the old wardrobes and rushed to decorate, the branch rang to say that the wardrobes weren't coming. They only found out as the delivery wasn't on their shipment spreadsheet. They couldn't offer a reason or new delivery date so advised we contact customer services. Spent an age getting through to customer services who were dismissive and rude and couldn't offer any information other than a new delivery date in November 2020. We explained that we didn't now have anywhere to put our clothing (having destroyed the old wardrobes ready for their new ones) and that we needed our new ones quicker. They didn't want to know! We've attempted to get through to customer services on a number of occasions now with no success. Spoke to the branch who told us that there is a problem with their suppliers and customers are facing long delays. Branch suggested we contact the furniture Ombudsman and write to the Chief Executive Officer Mark Jackson to complain- so we have. Totally unacceptable. B4B will take your money, and they will not give your your goods. If you can get through to the so-called customer services they will be rude and feed you all kind of BS. I wouldn't recommend anyone touch B4B with a barge-pole. Steer clear!! Despite an official complaint being sent to their CEO, we're still waiting. Legal action will follow.