Purchased ibuypower pc from bestbuy 12/2019 xmas gift for son. Brought to geek squad 11/2020 paid $99 + tax to find out the problem. A bad motherboard. (Wow, never had that happen before especially since I paid $550 for it). I called bestbuy and they hid behind policy. Sorry but not much they can do. I did contact the vendor and you get the feeling they are amateurs. I have to ship the pc to california to get another motherboard installed. I am livid that a pc fails in less than a year. I purchased from bestbuy, i paid again to find out what the problem is. Then there hands go up and hide behind policy. I wished I purchased from Amazon. I must've spent close to 10k over the yrs but they will never get another penny. 9