Originally placed order on November 2nd, 2020 at Reston, Virginia Best Buy store and paid for the equipment. They were supposed to deliver on November November 18th, 2020 (Wednesday) so I took day off from work. They never delivered and told me that the equipment was sent to someone else and I should talk to the store manager in Tyson to check. NOVEMBER 18th, 2020 NO SHOW NO DELIVERY NO COMMUNICATION I kept calling the store, but no one ever connected me with the manager. Finally, the Geek Squad and delivery people stated they will deliver now on November 23rd, 2020. No call no show again and I took day off from work. Happen to be those were my days in a week to go to office. No show no call. NOVEMBER 23rd, 2020 NO SHOW NO DELIVERY NO COMMUNICATION TILL END OF THE DAY Finally frustrated I called and after being on phone for two hours the person said we should cancel the order and place another order and they can deliver now on December 3rd, 2020. December 3rd, 2020 NO SHOW NO DELIVERY NO COMMUNICATION TILL END OF THE DAY Well exactly after 1 hour 58 minutes they said I have a new order number now and I be getting delivery on Dec 3rd. Waited all day till 9 PM no show no call. Next day early morning I picked a message from Geek Squad from my voicemail which was left on December 3rd, 2020 at 3:30 PM about delivery is not being made again. Waited three full days various times and no delivery. Horrible communication and system in place. Now on 12/4/2020 headed to store. Need the money back and explanation for such a poor service and communication. Let’s see. Will write to corporate office with all details. TOTALLY FRUSTRATED AND I AM GOING TO BOYCOT BESTBUY HERE AFTER AND CLOSE MY CREDIT CARD ACCOUNT AS WELL TODAY.