Wow, I thought I knew the worst. Nope. Best buy broke a new record for the worst buying online experience out there. I placed my order on November 27, still NO update for delivery. Spoke with more than 10 different agents without success. They know nothing about handling costumers. To speak with a supervisor it's impossible or getting help via chat is basically a joke, or sending a complaint thru email also nonexistent. They conned numerous people into buying products on sale online without any guarantee you'll ever get the product or your money. No confirmation emails, no updates via best buy account, not a single reassurance the costumer's best interests and costumer's peace of mind. It's like giving your money for free. I learned my lesson-No more business with best buy.