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Anonymous
Bought a laptop that was misrepresented online it said it was a touchscreen and it wasn’t. Called primary support was on hold for over an hour and 45 minutes got hung up on six times trying to get a discount and have to call again tomorrow. They need to train their employees how to treat a good customer if they want them to return back to buy from Best Buy!
3 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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