Bought games from bestbuy online for curbside pickup next day. Arrived to pickup just to find out they were out of stock at that location. Why would they not inform me before taking the time to drive out there? Next it gave two options. Change pickup location, or have it shipped. Shipping would take an additional week so I opted to change pickup. Drove to next location 15 minutes away. Then find out that my order is in the fraud department, so I can't get it, and now with all the driving and waiting I'm out a 1/4 tank of gas, and 2 hours of my time. Customer service is getting ridiculous. Stores like this show time and time again they do not care about the customer. As someone who spends a few thousand dollars a year at this store you would think they would try to do the bare minimum. This was just today, just weeks ago my wife had issues with them, and their obviously outdated system. I'll be spending my money elsewhere.