This is the worst company when it comes to customer experience. We bought all new kitchen appliances from Best Buy. This was a purchase well over $4k and yet they failed to get it delivered. Our first scheduled deliver just never showed up. If it wasn’t for my husband who texted the delivery drivers asking for an ETA we would have never known they even cancelled. We got it rescheduled with a guarantee that all 4 appliances would be delivered between 12-4. On the day of the scheduled delivery they called at 7am and said they are coming at 8am with only two appliances. We would have to schedule again to have the rest delivered. This is absolute BS and no customer should have to go through all this. We ended up cancelling our order and demanding a full refund. NEVER ORDER FROM BEST BUY!!!! THEY ARE THE WORST COMPANY!!!!
3 years ago
Best Buy has a
1.4
average rating
from
1,383
reviews
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