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Anonymous
I bought a Ring doorbell online on 1/8/21 for pickup at my local store. There was no more in stock (showed 1 in stock during time of order), but I was never notified! The only way I found out was by clicking on the "view order status" link in the initial email sent to me that day. I assumed since there was no more in stock, no money would be taken out of my account because stores usually don't charge you until the item is picked up. On 1/21/21, I check my online banking and see a charge from best buy for $104.99. I went back into the "view order status" link and cancelled the order through there, hopefully I'll receive a refund. Just be aware that when ordering from best buy and selecting local pickup, they charge your card right away and it's your own duty to make sure you actually do get refunded if the item is not in stock and you never picked it up. Good thing I saw it on my bank account, hopefully they won't give me the run around.
3 years ago
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