Auburn Ca. Best Buy I received a 10:00 a.m. appointment for this morning for The geek squad to install a $1,500 stereo system. Arrived at 10:00 a.m. Doors locked no one there employee shows up 5 minutes late with attitude. We wait quietly in our vehicle for 15 minutes in the rain get out and ask him do we just leave the vehicle what do we do. he replies just sit in your vehicle and wait till 11:00. I stated we had a 10:00 appointment in writing showed it to him and his response was that's not my problem I didn't set the appointment. Unbelievable smart a. Returning all of the stereo equipment, install and headed to a private shop and also saved $125.00 Even at the sale price, Best Buy wa ls higher prices.