Never ordering from this company again. They sold me a stackable washer and dryer, shipped it to my house without any mounts to stack the units. When the shippers notified me, they called Best Buy to see what the info was on the brackets and the customer service agent said I should have known about them, searched for them on their webpage and purchased them myself. I don’t understand why they wouldn’t have offered me these pieces when I was checking out.. or said hey, suggestion; this is what other people bought that you might need. It is Tuesday. They are telling me no one can help me until Saturday. I now have a washer and dryer unit sitting in my kitchen, not hooked up. I have Airbnb tenants checking in on Friday. Not to mention, the customer service guy got frustrated with the shipping guy and hung up on him. Was super unprofessional. I am now looking for a local handyman in my small town to help me install these units- after I drive 150 miles to go pick up the $40 bracket. Makes no sense. I have forever black listed Best Buy. I am hopeful they will go out of business because this level of inefficiency is a thing of the past. Good riddance.