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Anonymous
Got in today to buy an EVGA - NVIDIA GeForce RTX 3060 card. Was able to hit “Add to Cart” and got a message “This item is not in your cart yet. Due to high demand , we’re having everyone go through one more step before it is added. Please try again”. Waited until the “ads to cart”. Button came back and kept hitting it for an hour. Ot never said it was sold out. I tried n another computer and saw it was sold out. Went back and refreshed the first screen and then it showed sold out. What terrible, terrible, terrible programming...and I know since I am in the field. Totally poor customer service. So many other ways to deal with the issue of high demand without sacrificing customer service.
3 years ago
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