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Anonymous
On February 15th I purchased a phone screen protector for $30. My local store didn't have it, so it was shipped to me. I received it on the 25th. A week later or so, the adhesive started becoming loose and the screen protector began sliding up and down the screen every time phone got warm. Eventually, it just started randomly falling off my phone, essentially almost costing me my phone screen. Upon close inspection of the shield, I realized, it only adheres to the phone at its edges and the adhesive part is only about a millimeter wide, instead of being present over the whole surface of the screen - the stupidest thing I've ever seen! It should never be sold in the first place. I went to write a bad review about the product and I saw that virtually all people had the same exact problem with that product. I magically found the receipt so I decided to go return it today, March 17th. That's when I was told, sorry, you are a few days past our 2-week return policy expiration date, blah blah blah. Needless to mention, none of the policies should apply in this case. I called customer service online, but could not get them to refund me for a terrible product because it was one week past their return policy expiration date. I am so unbelievably mad at this experience that tomorrow I'm going to pack up and return a $400+ Samsung smart TV I just purchased from them last week. It will be a pain in the ass, but I'm definitely not going to do any more business with Best Buy anymore. Because it is no longer a Best Buy. It is definitely a WORST BUY. Thankfully they have a lot of competition, so, I will buy that TV elsewhere.
3 years ago
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