We brought our truck in to get a system put in it. They told us it would take 2 1/2 hours to finish then we found out the guy who sold us the speakers and stuff sold us the wrong size speakers the box was to big for our truck then they couldn't figure out how to put the speakers in the truck until I got off work and came down there. They told us it would be about her 2 hours well 7 hours later and it still wasn't done. This is the worst experience I have ever had and it's not my first time getting a system installed in a vehicle. My kids missed there boxing practice and my fiance and I sat in the store waiting forever. We were tired and my fiance works nights and didnt even get to sleep before work. We should have gotten a free gift card or something because best buy employee sold us the wrong stuff and it took forever to install. Iam so mad and won't ever have anything installed again and to think I was going to buy a car alarm here lol not anymore.