I will never purchase an appliance there again, nor will I ever use Geek Squad as my extended warranty. I have been waiting for two months to get something right. They were supposed to show up yesterday and the tech called the wrong number, so since I didn't answer my appointment wasn't kept after waiting all day and missing work. Plus their call center is in Panama so they can't contact the tech and tell them they screwed up and need to go back out. I only gave one star because there is no option for no stars. In this process I have discovered that whoever is in charge at Corporate, doesn't have a clue how to run a business.