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Steve Maynard
I searched long and hard for a new desktop computer. I decided to purchase from Best Buy ONLY because their website said it would be delivered today, 6-3-2021 (purchased over web on 6-2-2021). Overnight I received an email stating "Delayed", no reason given, and that it would be delivered by 6-17-2021. Still no reason! It went on to say that if this was not acceptable I could cancel the order. I went on-line to chat with their person who over numerous paragraphs told me that the 6-17-2021 date was correct, and that I could not cancel the order until it arrived and I could refuse it. Their email also said they would not charge my credit card until shipment; a lie!- I understand they did not "charge" the card but they did put a hold on the sales amount. What in hell is the difference. I could not be more dissatisfied with the company. I have bought from Best Buy for years but this is the last time. Deception and lies are simply not of any value to me!!!
3 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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