Bought a computer and got it home to find out the speaker did not work. Took it back to Geek Squad and they supposedly repaired it. Got it home and still did not work. Took it back and they replaced it by ordering a new computer which I paid expedited shipping to get it in one to two days. Received an email it would not be in for 2 weeks. Called store no answer. Called corporate costumer service and they said their was nothing they could do. The women was very rude and not helpful. Asked to speak to someone else that could help and she hung up on me. As my daughter being college student we needed this computer ASAP. Very very mad, upset with BestBuy! The worst costumer service!!!