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Anonymous
Worst customer service call center ever, agents specialize in disconnecting calls with no call backs, transfers thst lead nowhere when asking for a supervisor. Also I think they teach them all to fight the customers on the phone so they don't call back. I had a washing machine delivered that the sales associate assured me had been inspected and was working properly well day of delivery and guess what it leaks, leaked over my entire laundry room I had to use my own money to repair the damage as Customer service wait for it hung up on me while reporting a in home damage claim priceless. Then I had to fight the insurance company for months to get reimbursed they wouldn't even respond to my calls or emails I had to get a district manager to help and even he couldn't get it resolved. Literally worst Customer service representatives I have ever seen.
3 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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Alice, Customer Support

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