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Anonymous
Long story short. Best Buy’s customer service is awful. The day of my delivery I received an email that it was cancelled. I spent over 6 hours (mostly on hold). I was hung up on twice by the customer service reps. I emailed the CEO twice and never got a response. I was offered some sort of monetary compensation which was never followed through on.
3 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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