Ordered a stove hood 5-9-2021, was to get to he store 6-21-2021, however due to supply chain supposedly to arrive 8-8. Customer service is outsourced, no one can find my order, no one will help me cancel the order. Sarasota Florida store doesn’t take phone calls. My local Best Buy in Newington NH tried to help me by sending an email to store managers. One such manager contacted me, but had no evidence of my order. I am now on hold for about the 109th time trying to get my money back. NEVER order at BB, only pick something up in the store and pay at the register. Customer Service is horrendous