On June 26th 2015 I placed an order with bestbuy.com for a washer dryer and dishwasher. A few days later I called 1-888-Bestbuy because Lowes was offering the same items at a lower price. So I asked could they price match otherwise I would like to cancel before my item ships so I can order from Lowes. I was told no problem and the best buy agent went on to Lowes website to verify the price match and then told me that I would be issued a credit. On the 30th best buy came to deliver my items and hauled away the old appliances. I called in on July 14th after check my amex bill for the credit and it was still not received. They told me they could not price match at this point and I asked for the items to be picked up and refunded. They go on to tell me that they can not return my old appliances. I feel like i was scammed into keeping my order with there price match guarantee and now they will not honor what they said nor give me back my old appliances.