Worse experience I’ve ever had at Best Buy. Just so everybody knows she can’t call Best buy anymore and talk to anybody who actually works at the store it’s all done through corporate line and they can’t transfer you to talk to anybody. Bought a TV didn’t even get a call from the geek squad when I tried to figure out what was going on that’s why told me I had to call geek squad geek squad said I had to call Best Buy in the end they ended up showing up 45 minutes past the deadline of the time they should’ve been there. Then I find out that the remote and the cord didn’t come with it because I bought it open box I had to go back to the store two more times and they told me that it was an honor and privilege that they gave me the cord and the remote free. If I didn’t like it I can return the TV wow I mean like seriously people what is happening to customer service and people. Basically screw you we don’t care that you took a whole day off or that you’ve had to drive back over here twice because you can’t call us and talk to a human being and what would you like us to do to make it better because we’re going to say no to all of it. I’m completely flabbergast!!!