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Anonymous
Item purchased was not in stock. Sent to distribution warehouse 6 miles away. 50 minutes to finally get my item and I was the first to arrive with no line. They were terribly understaffed with only one order picker that showed up for work, yet about 50 cars in employee lot. They handed out vibrating restaurant pagers and told us to wait outside... but none of them worked. By the time I left, there were 10 people in line. And they wonder why they've lost market share to Amazon Prime Delivery. I won't step foot into another Best Buy.
3 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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