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Anonymous
Original order was incorrectly shipped so never left Best Buy even though I received so many emails stating it was “arriving tomorrow”. They kept saying it would come and it didn’t. Then asked for a reship and they used an incorrect address. Contacted for the 3rd time saying to send to original sending address. They did not update this after they promised they would. Cancelled order and then receive a text that it is being delivered to the wrong address BEST BUY put down: had to spend 45 minutes on the phone trying to see where this order was as it was in a car being delivered to me and her boss wouldn’t let her drive it to the correct address so I almost had it but because Best Buy messed up I couldn’t. Received multiple reference numbers that led to no where,. Still unsure if I will ever get my money back or if BEST BUY just stole from me. Never again would I order anything from Best Buy and urge people not to. I’ve spent hours dealing with this and it’s just awful.
2 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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