BE WARY! PLEASE READ THESE REVIEWS AND DECIDE IF YOU CAN TRUST BEST BUY FOR ANY PURCHASES WHATSOEVER!!!! I ordered 3 simple items on 12/13/21; a PC monitor, a mouse/keyboard combo and a DVI to HDMI cable for the monitor. I was given an option of same day delivery by 9:00 PM of the 3 items or choose next day delivery (12/14/21) by 8:00 PM. I figured this would give Best Buy an extra day to ensure all 3 items would come on 12/14/21 since their order confirmation e-mail stated delivery on 12/14/21. The only item I received on 12/14/21 was the mouse/keyboard. I asked the Shipt driver where the monitor and cable are as she stated it may be on a separate vehicle. I logged onto Best Buy and the order status showed the monitor being delivered, the keyboard / mouse was delayed and the DVI to HDMI cable would be delivered by 12/28/21. I called over and over and the Best Buy customer support is useless. So, after ordering in good faith, Best Buy is just so fraudulent; I cannot trust them nor any of their delivery quotes. I explained to Best Buy customer support that I need the monitor and cable to work from home. A asked the customer support person to contact the delivery company Shipt and as them to pick up my items and deliver them since that is what I paid for. A "Ken" said he has no way to contact the shipping company and cannot connect me to ANY manager. I now have spent hours on the phone, waiting by my front porch to ensure the monitor is safe and Best Buy customer support cannot even connect me to a manager. This is the first online order with Best Buy since 2009; I should have learned my lesson better and not logged onto any Best Buy web sites. Best Buy does not understand that customers order online to hopefully save time, money, frustrations and aggravations. This Best Buy policy of doing nothing and fraudulently presenting their products and delivery dates is not worth the hassle anymore to me; should have learned from my 2009 order; I figured roughly 12 years later for my next order would give Best Buy many years to be professional.