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Anonymous
Went into the Ft. Myers Florida store asking to buy the best cable modem router. I did not care about price of $329.00, just wanted reliability and no hassles. Less than 6 months later, the router will not stay connected to any of my peripherals. It is definitely the router. Called the manufacturer and they would only speak to me if I agreed to pay, as tech support ends after 90 days. Called Best Buy and got another 2 step shuffle. I could pay "geek squad" to find out issue. I passed. Going to just rent or buy from Xfinity. I will NEVER set foot in a Best Buy again. They don't give a s%#t about the customer.
2 years ago
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Best Buy has a 1.4 average rating from 1,383 reviews

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