My Order was not delivered and bestbuy have it as complete delivery. The frustration and anxiety im having its deafening, had i seen the track record of bestbuy before i even initiate a purchase but i will be posting all over if best buy do not refund me my money or get any justice out of this situation.....
name : Curtis Farley Phone:6095323084 or 5926031903 Order: BBY01-806538842038. Case ID 276121169
TV was not delivered and Bestbuy claimed delivery.
Jenny reached out to me by mail on Dec 12th,2021 quoted below
Dear Curtis
We are reaching out to let you know that your order needs an update. Your appointment cannot be completed as scheduled and we would like to help you select a new delivery time.
Please visit www.BestBuy.com/OrderStatus or you may call me back on my direct line (1-612-292-8703) . I am available 10am to 7pm Central Time. Wednesday to Sunday to reschedule your delivery
My response via email;
I would like My order delivered Monday Dec 13th, 2021.... Dale Agard signatory
I was told by and agent on monday after no delivery again that the system is showing a scheduled delivery for wednesday. Dec 15th and i should wait as she updating the system to reflect same. There was no delivbery on wednesday and i requested a refund. Another stressful long phone call to bestbuy to get my refund as the agent stated would be in 7 working days and i am still without my fund.
I am reaching out all over hoping for someone advice on ther next step or way forward.
i am certainly not thinking about having the TV from best buy anymore i need my money returned to me just as bestbuy did not deliver and set up the TV.
Im inconvenienced disturbed distressed perturbed .....
2 years ago
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