Price Match not Honored
"On November 13, 2021, I order several items on order number #BBY01806522997996, for $3,438.03. That was a Mac Pro 16 i9 2019, Brother Printer, Seagate One Touch external back up hard drive, and a HDMI Cable. Along with all the warranty cost for the major items. On December 10, I noticed Best Buy was selling the same Mac Pro from 2299.99 to 1999.99. I called the price match number several times over several days with negative results. I was informed they denied me because I received a Bundle. I said what bundle? I paid everything at full price. The only freebies I received was their 3 months Apple TV, 6 months of Apple Music, and 6 months of Apple News. I have had several Macs and never used their gimmick services. If they call this a Bundle, then every new Apple Mac or iMac sold receives this, and is unable to qualify for a price match. If you buy a HP laptop and receive a free Webroot antivirus software, under the same conditions as my Apple purchase-you are ineligible for a price match reduction. What I should of done was to bring my unopened Mac Pro 16 back to Best Buy, and purchased the same one at a lower price 1999.99. DO NOT TRUST BEST BUY WHEN IT COMES TO PRICE MATCH. THEY WILL FIGURE SOMETHING OUT TO DENY YOU. LIKE THEY DID ME. In this case, if they are using free Apple TV, etc., and Apple always provides those offers. You will never get a price match on an Apple Product, or at Best Buy. They will find something absurd. WHAT A SHAM. I still have until the 16th of January to return everything. Don’t use BEST BUY BECAUSE OF CONVENIENCE. Go buy one from a reputable business."
2 years ago
Best Buy has a
1.4
average rating
from
1,383
reviews
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