Went to best buy to try to buy a KitchenAid Digital Countertop Oven with Air Fry - KCO124 (Color: Black Matte) $198.99 on Amazon, Bestbuy had the same thing for $219.99. I asked for the price match guarantee and showed the Amazon price to BestBuy employee, he would not honor because the BestBuy product had the (BM) appended to end of model number KCO124BM, it obviously stood for the color which was Black Matte. I tried to explain this to the employee but he refused to honor the price match because on Amazon the same exact item did not have the BM appended to the end. Take a look for yourself (https://www.amazon.com/KitchenAid-KCO124BM-Digital-Countertop-Black/dp/B08FVWKK7T/ref=cm_cr_arp_d_product_top?ie=UTF8&th=1) BestBuy (https://www.bestbuy.com/site/questions/kitchenaid-digital-countertop-oven-with-air-fry-black-matte/6415708) No Skin off my back, i'll just order off of Amazon, but this is the kind of terrible customer service that will render BestBuy obsolete in the next few years. I wont be shopping there anymore.