The worst customer service I have ever experienced!! I have spend so much time on the phone with them, it’s ridiculous I even had that much patience. Long story short: A brand new Samsung TV was supposed to be delivered to my home, and it took them 4 attempts to finally get it done. The first 3 were all defective or broken. However, for my frustration after the first screwed up delivery I was promised a $80.- gift card in the mail. 3 month later and 3 hours of absolut ridiculous phone support with some bad English speaking Indian people I’m still waiting for that card!! I gave up. Best Buy, you suck and you have lost one more customer :-| By the way, I would give 0 star if I could…