Ordered Dishwasher with their service package. Never showed up or call on day of delivery and install. Had to go to the store cancelled services-pure hell. Re-sched DW delivery for 2/5/22-called to confirm 888 number to be told it was not scheduled and not in stock. I was told at the store they had plenty of DWashers Whirlpool in stock. Now I cancelled everything- only refunded part of my payment. Called BB cust rep. said now I have to go to the store to get full credit on my order. WTF! and the payment I made on my card I need to follow-up once the refund clears to get my $$ money refunded. Best Buy is the worst. Do not believe anything anyone tells you at the store at BB. Everyone pointing fingers back at the customer. I was the 15th person in the store within a week cancelling their install service contract.