I ORDERED TWO 55'' TVs FROM BEST BUY (HA) AND DELIVERY WAS SCHEDULED FOR FRIDAY. NO CONTACT ALL DAY, PER THE EMAIL I WAS TO BE CONTACTED ABOUT ANY DELAY (HAHA). CALLED AT 5PM AND WAS ON HOLD FOR TEN MINUTES BEFORE BEING DISCONNECTED AND NOT CALLED BACK! CALLED AGAIN AND AFTER 20 MINUTES WAS TOLD THE DRIVER WAS SICK AND THERE WOULD BE NO DELIVERY!!! I WAS NOT CONATCTED AT ALL - HORRIBLE CUSTOMER SERVICE!!! HOW DOES A COMPANY AS LARGE AS BEST BUY NOT HAVE ALTERNATIVE PLANS IF 1 GUY GETS SICK....UNREAL... SO THEY RESCHEDULED FOR MONDAY BETWEEN 6AM AND 1PM...CALLED MONDAY AT NOON AND WAS TOLD THERE WAS "PENDING RESCHEDULE" FOR THIS DELIVERY, I WAS NOT CONATCTED AT ALL - HORRIBLE CUSTOMER SERVICE!!! I CANCELLED THE ORDER....SAME ITEMS BEING DELIVERED BY AMAZON TUESDAY...RELATIVELY SAME COST!!!! NEVER SHOPPING AT BEST BUY AGAIN!!!I