The worst customer service ever. I have a refund and bestbuy claimed to send me a physical check which I had never received. I has been trying to contact customer service for my refund many times and no one willing to help resolve my issue. Every time I speak to a bestbuy customer service agent, they keep transferring my call around and none of them willing to take the responsibility for my issue. Very frustrated with the way bestbuy handle my issue and felt like I was scammed. If don't want to give me my refund then just simply let me know, do not waste my time by promising again and again.